Juniper Glass hereby invites applications from Ethiopia for recruitment to a Certified Accountant with SAGE Expertise’ Position at Juniper Glass. The application will close on Oct 18, 2022.
Location: Addis Ababa
Juniper Glass advertised posts are as follows:
Job Description
Contents
Job Objective:
Reporting to the Finance Manager the successful candidate will be responsible for providing first-line user support, analyzing and resolving ad hoc queries regarding the entire Sage Deployment in the organization. The Organization is current running SAGE X3 version 9 and will soon be upgrade to version 12. Therefore the ideal candidate must demonstrate hands-on experience in supporting the two versions of SAGE.
Outputs:
Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organization’s mission and strategy:
User Support
- Provide first-line user support, analyze and resolve ad hoc queries regarding the entire Sage Installations.
- Give first line support to internal customers on a daily basis.
- Liaise with second-line support and development teams.
Training
- Assist in identifying user training needs.
- Assist with the training and provide one-on-one coaching of business users.
- Ensure that SAGE user manuals have been issued and read by all users.
- Propose to Group IT any changes required on the user manuals.
Daily Systems use and Compliance
- Monitor and ensure that users are using the system as designed on a daily basis.
- Assist users to close our transactions successfully in Sage on a daily basis
- Report to management any departments or sections not using SAGE on a daily basis for corrective action.
Roles and Segregation of Duties
- Help define and refine business processes for Sage End to end.
- Clearing of failed interface and integration transactions and relevant reporting to management.
- Assist with the design of roles within Sage and resolve any segregation of duties issues together with the authorizations team.
- Help ensure that Sage user documentation is accurate and complete.
Systems Support
- Analyze causes of failures on Sage interfaces and integration messages and events.
- Analyze reconciliation reports (e.g. Sage vs One Stream), identify reasons for differences and work with the business owners to resolve.
- Liase with Group Central Sage support to ensure that master data maintenance is accurate and timeous.
New Systems and Solution Development
- Assist with planning, design, testing and implementation of Sage functionalities.
- Assist with the creation of test packs to support testing Sage scenarios.
- Assist with the preparation and planning for UAT e.g. facilities, test data, identification of correct business participants.
- Assist with the identification of solution gaps and the review, approval and prioritization of potential changes.
- Serve as internal consultants to the Sage project teams on current business processes and procedures.
- Contribute to the SAGE awareness and compliance programme to facilitate increasing SAGE knowledge & skills within the business.
Duration on Employment:
- This position is for a Contract Period of 2 years with the option of extension
Job Requirements
Qualifications and Experience:
- Bachelor’s degree in Finance or Accounts
- Certified accountant OR ACCA accredited
- At least 5 years’ proven track record in Finance, Supply Chain, Operations Support or Systems Support.
- Must possess the ability to specialize and further develop skills in other system being run across the group.
- Experience in managing and leading outsourced service providers
- Strong knowledge of IT service management/service control processes
- Strong knowledge and understanding of IT technology including interfaces and integration.
- Experience leading service teams, internal and/or vendors
- Good commercial and business awareness
- Good technical knowledge/understanding of SAGE technology
- Experience with UAT
- Experience in SAGE in a logistics environment
- Computer knowledge:
- MS Excel (advanced)
- MS Word
Skills:
- English written and verbal communication skills
- Interpersonal skills (relationship-building, leadership)
- Open to critical feedback and delivery focus
- Organizing & time management skills
- Quality focus and attention to detail
- Aptitude for technology
- Withstanding pressure and able to cope with short/tight deadlines
- Problem solver and professional analytical skills
- Confidentiality
