Being an employee of the Norwegian Refugee Council (NRC) in Ethiopia, the ICLA Officer is expected to represent NRC in a responsible manner and always act in accordance with NRC’s Code of Conduct.

Roles & Responsibilities:

The purpose of the officer position is to assist with day-to-day implementation of the HLP aspects of the Shelter Programme.

Generic responsibilities:

• Ensure adherence to NRC policies and donor requirements
• Develop annual activity and work plans
• Promote and share ideas for improvement and necessary changes in activities
• Cooperate with relevant partners and local authorities
• Implement delegated HLP aspects of the Shelter Programme according to plan of action
• Ensure proper filing of all project documents
• Prepare and develop progress reports as required by management
• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
• Demonstrate commitment to NRC’s mission, vision and value

Specific responsibilities:

• Ensure shelter stakeholders – i.e. NRC, displaced owners, displaced tenants and/or local authorities – understand and agree to enter into and abide by NRC’s Shelter agreements, and ensure that all documentation in relation to these agreements is available before implementation of shelter rehabilitation works
• Assist beneficiaries to obtain documentation and/or corroborative evidence regarding land ownership in order to facilitate Shelter rehabilitation.
• Provide facilitated negotiation and other CDR approaches to Shelter rehabilitation beneficiaries where disputes arise between them and other members of the community or local authorities
• Compile up-to-date information on relevant HLP laws, procedures, and practices.
• Help design and conduct HLP and CDR workshops with relevant stakeholders.
• Undertake regular monitoring & evaluation of HLP activities, and contribute to monthly progress reports on activities, highlighting any technical or operational successes
• Input and update beneficiary data into ICLA’s case management tools.

• Work with relevant line bureaus, local administration and other humanitarian organizations operating in the region to ensure effective targeting is done to select the most vulnerable beneficiaries.
• Adhere to ICLA policies, donor agreements, work plans, budgets and procurement plans.
• Adhere to NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and coordinate with these support departments to ensure timely implementation of ICLA activities.

• Any other task relevant to the position as requested by the line manager.

Generic professional competencies:

• Experience from working in a humanitarian/recovery context
• Documented results related to the position’s responsibilities
• Strong communication, interpersonal, analytical and negotiation skills
• Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines

Context/ Specific skills, knowledge and experience:

• A university degree in law is a very strong asset; a social sciences degree with a paralegal qualification and/or a background in protection related work may be considered in lieu of a law degree for exceptional candidates
• Some familiarity with laws, procedures and practices operative in Ethiopia and the Oromia and SNNP regions.
• Some experience in working with government authorities and vulnerable beneficiaries
• Protection work experience with an INGO is an asset
• Proven skills and experience in case management and conflict resolution
• Advanced computer skills, especially in Word, Excel, Power Point and Outlook
• Fluency in written and spoken English and Oromifa or Gedofa.

Personal Qualities:

·         Diplomatic

·         Ability to work under pressure and with limited supervision in a challenging environment

·         Pro-active, goal-oriented and results driven

·         Flexible and creative

·         Excellent communication skills

·         A sense of humor

Behavioral competencies

·         Planning and delivering results

·         Empowering and building trust

·         Communicating with impact and respect