PULA Recruitment 2019 for Field Operations Manager – Malawi and Zambia

PULA Recruitment 2019 for Field Operations Manager – Malawi and Zambia

Applications are invited from suitably qualified Applicants for the PULA Recruitment 2019. Interested applicant(s) ought to follow the details and procedures on this page to secure this opportunity.

PULA Recruitment 2019

Why PULA?

At Pula, they are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide.

They work in eight countries across Africa and Asia, and in 2017 alone, we facilitated crop and livestock insurance cover to 611,000 farmers in Kenya, Rwanda, Uganda, Nigeria, Ethiopia and Malawi. Pula is fast-paced, constantly adapting to new opportunities and challenges.  They are a high-performance, multi-cultural team. They expect their team to value performance, results and professionalism.

About the RolePULA is seeking a well-rounded, experienced Field Operations Manager to grow their agricultural insurance products.  The incumbent must have a love for rural fieldwork, while also being comfortable building a cutting-edge start-up company.

The Field Operations Manager is expected to dive-in to the details of execution in order to drive it forward effectively: tasks will range from building sensible tools for efficient data collection to running basic Excel analysis to meeting with staff in rural farmer-communities, mentoring and training staff, and tracking performance in a data-driven manner.  The position can be based either in Malawi or Zambia.

Duties and Responsibilities

• Manage a team of 50-100 staff, including several regional managers and country leads
• Solve problems and build relationships with local partners such as telecom companies, insurance companies and agricultural firms, among others
• Manage the budget and make sound financial decisions from an operations standpoint
• Analyse data and use it to make key operational decisions
• Hire new team members and terminate non-performing staff
• Conduct periodic performance evaluations of staff
• Travel to field sites and conduct visits to rural locations up to 50% of the time
• Train, follow up, and enforce financial management rules of engagement with staff
• Write training documents and other content as needed

Desired Candidate ProfileDoes this sound like you?

• You have a University degree
• You have 5+ years of overall operations experience with at least 2 years of team management experience, with no fewer than 20 direct reports
• You are a Malawian or Zambian national
• You have a proven track record of actively managing performance: hiring and interviewing, running performance assessments, terminations and being in-charge of disciplinary action
• You are willing to appropriately critique and intervene on poor performance as well as speak up independently when there is a problem to be solved
• You have the ability to translate concepts into logical, detailed, written action-plans
• You have the ability to professionally and respectfully dissent, and logically debate challenges
• You have the ability to use data and KPIs to make management decisions
• You have substantive experience working and/or living in rural African farming contexts
• You are fully comfortable with Google Drive applications such as Google Sheets, Google Docs etc
• You will be asked to demonstrate fluency in key work tools such as Microsoft Excel.  Full comfort with Pivot tables is considered a minimum standard measure of fluency

• You are proficient in the local language applicable to Malawi or Zambia